Legal

Privacy Policy

Effective Date: July 2nd, 2026

Introduction

F&B Insights, LLC ("F&B Insights," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

Information You Provide

We collect information that you provide directly to us, including:

  • Account information (name, email address, company name, phone number)
  • Business information and data you upload to our platform
  • Payment and billing information
  • Communications with us
  • Feedback and survey responses
Automatically Collected Information

When you access our services, we automatically collect certain information, including:

  • Log data (IP address, browser type, operating system)
  • Device information
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations
  • Send marketing communications (with your consent)

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting providers (Amazon Web Services, Google Cloud)
  • Payment processors (Stripe, Plaid)
  • Analytics providers (Google Analytics)
  • Customer support tools
  • Security and fraud prevention services
Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

With Your Consent

We may share your information with third parties when you give us consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you close your account, we will delete or anonymize your data within six months, unless we are required to retain it for legal or regulatory purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You can request access to your personal information and receive a copy in a portable format.

Correction

You can update or correct your information through your account settings or by contacting us.

Deletion

You can request deletion of your personal information, subject to certain legal exceptions.

Opt-Out

You can opt out of marketing communications by following the unsubscribe instructions in those messages or by contacting us.

Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

F&B Insights, LLC

411 North Lasalle Street, Suite 300

Chicago, IL 60654

Email: [email protected]

Additional Information for EU/EEA Residents

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to object to processing of your personal data
  • Right to restrict processing of your personal data
  • Right to lodge a complaint with a supervisory authority
  • Right to withdraw consent at any time

Our legal basis for processing your personal information includes:

  • Performance of a contract with you
  • Compliance with legal obligations
  • Your consent
  • Our legitimate interests

Additional Information for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your rights

To exercise these rights, please contact us using the information provided above.

Last Updated: July 2nd, 2026